- When will my order ship?
- When can I expect to receive my package after it ships?
- Can I track my order?
- If I have not received my package, what should I do?
- Do you ship worldwide?
Refunds & Returns
AnswersWhen will my order ship?
All orders received before 1 p.m. EST Monday-Friday (excluding holidays) ship the same day via second day service.
When can I expect to receive my package after it ships?
You can expect to receive your package within 2 business days.
Can I track my order?
You will receive a tracking number upon shipment of your order.
If I have not received my package, what should I do?
If your item has not been received after the shipment set time period, you should Contact Us so that we can help you track down your order.
Do you ship worldwide?
Modest Shop LA only ships to the contiguous United States at the moment.
Do you accept returns?
Yes, we accept returns of unworn merchandise in its original condition within 2 weeks of receipt. Follow this link for our return requirements and instructions. Return Policy.
How can I exchange an item?
We do not currently offer the option to exchange.
If you want a different size or color, send back your order for a refund and make a new order.
Can I cancel a purchase?
Due to our automated warehouse once an order is made, it cannot be canceled. Please check and double-check your order before it is placed, to prevent mistakes.
If you have a specific request, please Contact Us.